|General Sales Policy
Shipping rates indicated are for domestic (U.S.) orders. International and APO orders that are placed are subject to modification of shipping rates. To receive a shipping quote for international or APO orders, email us at firstname.lastname@example.org. Please indicate product and shipping address when requesting a quote.
We do not ship to P.O. Boxes.
Shipping costs are non-refundable.
Any address correction, including missing apartment or suite numbers or changes made after the product has been shipped will be charged a $20.00 correction fee per box.
Actual product may vary from the image shown on the product page.
Not responsible for typographical errors.
Compatibility of products is never guaranteed.
Product information is deemed reliable, but not guaranteed.
All cancelled orders are subject to a 15% cancellation fee.
All sales are final.
Warranties & Return Information
Warranty length, if any, is stated below the description of all items, in which time we will repair or replace, at our discretion, defective products only.
Merchandise returned due to buyer's remorse, if accepted, are subject to a 25% restocking fee.
Returns not accepted on opened software.
Returns not accepted on printers and fax machines if the ink/toner cartridge has been opened. Absolutely no returns after 30 days.
Warranties do not cover misuse or mishandling of equipment and is not offered on user-installed parts - warranty is void if product is taken apart (internal hard drives, floppy drives, memory, modems expansion cards, CD-ROM's etc.)
Clearance.net does not offer warranty on refurbished notebook battery or life of battery.
If you receive a defective product, the first action we recommend is calling the manufacturer.
If you received the wrong item, you must contact Clearance.net within 2 days of receipt.
Shortages, missing or damaged items must be reported to Clearance.net within 2 days of receipt.
Purchaser is liable for all shipping costs including initial freight, and all merchandise returned to Clearance.net for exchange or warranty repairs.
All returned equipment must be assigned a Return Merchandise Authorization (RMA) number by Customer Service prior to shipping.
Unauthorized RMA's will not be accepted and will be refused/returned to the sender at his/her expense.
Returning Products to Clearance.net
Contact the customer service department at Clearance.net for a return authorization number. E-mail support@Clearance.net.
Maintain original carton and packaging material.
Place item to be returned securely in carton, and seal carton with packaging tape.
Write the return authorization number that Clearance.net has provided for you on the outside of the carton.
Remove any old shipping labels from carton.
Please maintain your tracking number receipt in the event you need to track the package.
The Retail Value indicated for a product is a dollar amount established by our Merchandising team. This value may vary from the Manufacturer's Suggested Retail Price. The Retail Value is based upon prices for identical products offered at other online retailers, mail order companies, and traditional shopping outlets. Our Merchandising Team strives to ensure our customers are offered the best value. . .ANYWHERE!
All packages are shipped via UPS (United Parcel Service) within 24 hours after payment is made, upon credit card approval. All shipping rates are fixed for lower 48 states. Shipping rates are solely based on the total weight of your order. Tracking numbers will be emailed when package is shipped. To track the status of your package, please click here.
How safe is your order?
It is important to us that our customers feel completely safe buying our products over the Internet. We at Clearance.net have implemented just about the most secure system possible to ensure virtual impregnability. With SSL (Secure Sockets Layer) encrypting, which is the industry standard trusted by nearly all of millions of online businesses and shoppers. How safe is that? Experts say transactions such as these, with most browsers including Microsoft Internet Explorer and Netscape Navigator, are safer (as far as successfully and privately passing a credit card number from consumer to merchant) than ordinary credit card purchases, phone purchases, and comparable to the security used by ATM machines. These standards are very effective at doing what they are designed to, and have safely completed many millions of transactions in complete confidence. However, if it would make you more comfortable, feel free to call our office and place your order with one of our qualified representatives. Thank you for choosing Clearance.net. We hope you enjoy using our quality products for years to come.
We price match certain selected products. If you find a lower price at any superstore on a new identical item that offers a price guarantee, just show us the lower price when you buy the item at Clearance.net or within 7 days after your Clearance.net purchase and we'll give you 100% of the difference (up to $50.00).
Our 7-day price-match guarantee is good on certain products that indicate the price guarantee. The item must be in stock and available for purchase at that price from a company located in the U.S.
The item must be identical. For example, it must have the same U.S. manufacturer's warranty. It must also have the same model number and contain the same components.
Clearance.net reserves the right to verify another company's product availability and price before issuing a price match guarantee.
Available coupons and rebates will be deducted from the Clearance.net price to come up with a new Clearance.net price when calculating the price match. For example, if you buy an item from us for $100 and we offer a $10 rebate, the net price is $90. If the item is available from another company for $90 or more, there will be no price match. Another example would be if you buy an item from us for $139 and you have a $30 coupon; the net price is $109. If the item is available from another company for $105 the price match will be for $4.00 (100% of the difference).
Shipping and handling charges are included. When comparing our price to another company's delivery price, the equivalent shipping and handling charges will be included. If proof of the other company's shipping and handling charges are not supplied, then $10 will be added to the other company's price. For example, if you buy an item from us for $100, with free overnight delivery, and the item is available from another company for $90 with overnight shipping and handling charges of $7, then the difference is $3. You would receive 100% of $3.00.
If another company offers a product that comes with a free or discounted item and Clearance.net does not carry the free or discounted item, there will be no price match. For example, if another company offers a free product with the purchase of a printer, and the Clearance.net price is equal to the company's price for the printer, there will be no price match if Clearance.net does not carry the free product being offered.
We may limit the quantity of an item that may be price-matched. For example, if the other company limits the number you may buy, we may also limit the number. In addition, Clearance.net reserves the right to limit quantities sold to a customer.
We do not price match items sold at local or special events (e.g., grand opening, anniversary, clearance or liquidation sales), items sold at wholesale/membership clubs or products sold on Internet auction sites. We also don't price match taxes or typographical errors.
Clearance.net Year 2000 Readiness Disclosure
The Year 2000 Readiness and Information Disclosure Act of 1998 (Public Law 105-271) was enacted to promote free and full disclosure about Y2K readiness. Any statements or information, made, assumed or derived about the year 2000 readiness of any of our products, services, or actions; prior, present, or future, are hereby protected under the Year 2000 Information and Readiness Disclosure Act of 1998. Clearance.net makes no representations, guarantees, or warranties about the year 2000 readiness or compliance of any of our products or services. We make no claims about the effectiveness or completeness of efforts, if any, at all towards year 2000 compliance we may or may not be engaged in. Any information provided by a third party involved with, or related to Clearance.net in any way are "Republications" under the act, and Clearance.net make no claims or expressions of any kind as to the validity of such claims, or about the readiness or compliance of any third party products or services.